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www.cvonline.hu

Customer Service Specialist


  • A hirdetés 752 napja lejárt

Major multinational communication and printing company is seeking for

Customer Service Specialist

for its facility in Debrecen area

 

The objective of this post is to initiate and fully support all Customer Care related activities operations, including systems updates, data verification, responding to any inquiries from customers, team members, and owning the communication of unexpected changes.


Main tasks include:

  • Prepares orders for production by collecting and distributing the required information
  • Represents the company in client relations
  • Examines client satisfaction
  • Examines and replies to customer complaints
  • Interpret customer needs
  • Cooperates with production planning, production, quality, logistic and finance
  • Creates reports as required for the customer

 

Qualifications and key attributes

  • University graduate (degrees in business / management or technical studies will be an asset).
  • More than 1 year of experience in Customer Service in an international environment required (preferably in manufacturing / technical environment)
  • Fluent English and Hungarian
  • Microsoft Office Suite (e.g., Excel, Word, Access, etc.)
  • Driving license - B category

 

Personal attributes:

  • Strong communication, time management and analytical skills
  • Strong organizational and interpersonal skills
  • Self-motivated and pro-active
  • Ability to work unsupervised
  • Ability to adapt to changing priorities and handle multiple tasks
  • Ability to work well under pressure to meet critical deadlines
  • Ability to deal with complex technical and Customer Service issues
  • Prepared to work flexible hours and travel on business trips

 

Advantage:

  • German knowledge
  • Any print experience

 

We offer:

  • Career at a multinational company
  • Competitive salary
  • Professional working environment

 

If you are interested, please send us your application in Hungarian and English including cover letter and CV to: Link megjelenítése. In your cover letter please indicate your salary expectation and possible start date.

 

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