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Customer Service Specialist

For one of our Client based in La Côte, we are urgently looking for a:

Customer Services Specialist
(Temporary until end of March 2015)

Job purpose:
• Flawless management of Customer orders and stock allocation for shared products
• Invoicing of consignment locations
Major Accountabilities:
• Ensure the link between local business units and multiple supply partners in terms of product demand and supply planning, order management and new product launches, by introducing strong processes supported by information systems.
• Orders collection and product allocation for shared SKU (FSU, Gulf, others)
• Ensuring order sequence
• Proactive verification of orders
• Minimize risk of inventory obsolescence - proactive approach to products with short shelf life
• Enter and execute the orders, verify product availability and define shipment dates in cooperation with Global Distribution
• Provide accurate information to SC manager on orders status
• Provide accurate information to customers on potential delays
• The role profile will be adjusted upon availability of E-shop
Key Interactions:
• NCH Affiliates (Supply Chain)
• Third Party customers
• Regional Product Supply Organizations
• Third party customers
• Third party warehousing and transportation companies
Key Performance Indicators:
• Inventory level
• Accuracy in documentation and SAP maintenance
• New product launches on time and to quality
• Feedback from customers and commercial management of Regional office
Education: No particular requirements
Experience: Minimum 2-4 years in Supply Chain or customer Service
Language: Fluency in English; other language is an asset
Assignment start: As soon as possible
Assignment duration: Temporary (March 2015)
Workload: 100%

Region: Vaud
Vertragsart: Befristet
Kategorie: Logistik/Materialbewirtschaftung/Transport
Veröffentlicht am: 17.10.14
Beschäftigungsart: Vollzeit (100%)
Job Nummer: JO-1409-15847
Abteilung: Kelly Services (Suisse) SA est l'un des principaux prestataires de solutions novatrices relatives aux ressources humaines : Nos services couvrent des solutions personnalisées dans les domaines des ressources humaines, du recrutement et de la gestion du personnel. En plus d'experts-conseils en ressources humaines et de nos solutions en outsourcing, nous proposons une large palette de services pour le recrutement et la médiation de postes fixes et temporaires dans l'ensemble des fonctions et niveaux hiérarchiques de l'entreprise. En Suisse, Kelly Services est représentée par plus de 200 employés repartis dans plus de 40 succursales et départements spécialisés.Link megjelenítése" width="0" height="0" />
Munkavégzés helye Not Specified
Kategória Külföldi munka
Régió Külföld
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