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Customer Service Specialist – Ocean Freight Forwarding Operation

Customer Service Specialist – Ocean Freight Forwarding Operation


Our company is a very dinamyc, multinational logistic service provider company. In order to professionally strengthen to our team we are seeking a candidate for the position below.

Essential duties and responsibilities:

  • Co-ordinate all transport activities – planning / execution for full and empty containers as directed;
  • Determine method of shipment by examining items to be shipped, destination, route, rate, and time of delivery;
  • Verifies items shipped by matching documentation, reconciling quantities; noting discrepancies;
  • Match containers timely to ensure shipment is ready for loading;
  • Create transport instruction;
  • Ensure transport plan executed;
  • Commitment to see task through to completion;
  • Follow up with customers to clarify booking details;
  • Verify and file invoices of subcontractors, issue invoices;
  • Keep customers informed, answer questions and respond to requests.

Personal and professional requirements:

  • 2+ years of experience in the shipping or logistics industry preferable with a shipping line or freight forwarder-a senior candidate is also a good alternative;
  • Excellent English language knowledge, both written and verbal;
  • Strong customer focus;
  • Strong verbal and written communication skills ;
  • Ability to consistently meet deadlines;
  • Proficient in the use of MS Office applications;
  • Good problem solving skills;
  • Cooperative, team player,
  • Precise, focused;
  • Positive attitude.

If you are interested in this opportunity please send your CV in English and Hungarian to the following address.

Ref.: 01-2015_OFF

Munkavégzés helye Budapest
Kategória Beszerzés / Logisztika / Szállítás, Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat 2 év
Munkaidő tipusa Teljes munkaidő
Régió Pest, Budapest
Egyéb hasonló állások Önnek
Német nyelvű ügyfélszolgálatos

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