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Customer Service & Sales Representative

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2014.01.24.
Jelentkezési határidő: 2014.05.01.
Hirdetés azonosító: 743243


Customer Service & Sales Representative
Customer Service & Sales Representative position is open at our prestigious multinational client operating a newly established Business Service Centre in Budapest.

The aim of the Customer Service & Sales Representative position is to provide excellent customer service for clients and pro-actively search for up-selling and cross selling opportunities.

The main duties of the Customer Service & Sales Representative are as follows:
-Responsible for responding to all incoming phone calls
-Handles enquiries in regards to product data, prices and availability
-Acquires thorough knowledge of the product range
-Manages the whole order processing system including order entry, order enquiry and sending order confirmations to clients
-Maintains customer master data
-Generates credit/debit notes and return goods authorisations
-Closely cooperates with other departments within the company
-Identifies cross selling and up-selling opportunities
-Understands phone based selling techniques

In order to be considered as an ideal candidate for the above role you should have College or University degree and preferably at least 1 year experience in a customer facing position. We are searching for applicants who can speak German OR Italian OR French OR Dutch OR Swedish OR Spanish fluently AND English at intermediate level.
Munkavégzés helye: Budapest

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