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Customer Service Representative

PROHUMAN
 
Hozzáadva: 2017.04.25.
Hirdetés azonosító: 471132

Our client is a Budapest Business Support Centre providing financial and administrative service to its affiliates and is seeking a professional for the position:

Customer Service Representative

Feladatok:
  • Perform all the functions of the 'Customer Helpdesk' role
  • Provide support and customer service to customers and handle incoming queries of customers
  • Diagnose the issue and provide a path to resolving inquiries
  • Give guidance and information
  • Resolve all customers complaints and prevent reoccurrence
  • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues
  • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience
  • Communicate positively with team members, customers, and other partners.
  • Responsible for data entry and administration
Elvárások:
  • College/ university degree preferably in Economics
  • Native or near to native Portuguese and stable English language knowledge
  • Strong MS Office knowledge
  • Ability and desire to provide excellent customer service, customer-focused approach
  • Excellent communication skills
  • Troubleshooting/problem solving skills
  • Team player
Amit kínálunk:
  • Opportunity to gain professional experience
  • Modern, multinational team/working environment
  • Stable workplace
  • Attractive compensation package
  • Continues opportunity of learning and development
Munkavégzés helye:
  • Budapest
Kapcsolat:
If you are interested in the above mentioned position please send your English CV to the E-mail cím megjelenítése e-mail address.

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