Customer Service Representative - Hampshire, Romsey, SO510
If you like working in a close knit team, have a positive personality, great sense of humour and a determination to succeed, then come and join us!
Your main role will be to answer inbound customer calls in a friendly and efficient manner, converting hire enquiries into reservations, while providing a positive experience. Demonstrating an ability to identify additional sales opportunities and provide accurate and timely information to a team of Business Development Managers. A professional and confident telephone manner is essential, with strong communication skills. In addition you will need to be computer literate, accurate and able to work to deadlines.
You will be motivated, calm and consistent with the ability to work in a fast paced and changeable environment and have an eye for detail. You will also need to retain a multitude of product and process knowledge, which is paramount to providing a first class service to our customers.
Working at our Romsey Centre, we offer full training, a starting salary of £17,000.00 per annum and free uniform. You will work 45 hours per week on a 7 day rota basis (will include some Saturday and Sunday working). Additional benefits include access to a Company Pension Scheme.