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Customer Service Representative (French speaking)


  • A hirdetés 1164 napja lejárt
  • Do you speak English and French on a higher level?
  • Do you have experience on the field of customer service?
  • Would you like to continue your career in a complex position?

Tasks:

  • Process customers' orders efficiently
  • Input, review and adapt the customer sales forecasts in supply chain management systems in line with defined procedures
  • Expedite urgent and delayed shipments to customer's premises
  • Maintain Customer Programs inventories in line with policy and procedure, and escalate any deviations
  • Execute tasks to support tactical sales initiatives including, pull-forward of mismatched delivery commitments, promotion of product availability, and driving fast and positive responses to un-forecast/off-contract enquiries from customers
  • Fully manage, communicate and deploy process steps to transfer order-book, forecast and customer information
  • Promptly resolve customer complaint, return and invoice query requirements
  • Actively support the team arrangements for backup and responsiveness to all customers

Requirements:

  • At least 1-3 years of relevant experience on the field of customer service / supply chain
  • Outstanding English+French
  • Working knowledge of MS Office, experience in SAP is a plus
  • Dynamic, self-confident personality with good communication skills

Applications of people with disabilities are also welcome.

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