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Pannon-Work Ltd. Staffing and Labour Solutions  is looking for an

Customer Service Representative

for its multinational client, located in Fót, Hungary.

•The main contact points for the customers in the pre- and after-sales process
•Manage fast and effective exchange of commercial information between Field Sales, Distributors, Supply Chain/Logistics and other departments
•Support (via phone, email and web) to internal and external partners about lead times, status of sale orders and/or return authorizations, shipments of materials, expediting of shipments and/or material; including tracking/managing internal & external customer issues
•Manage allocated key accounts and regions, and back up other regions
•Interface with Supply Chain & Engineering to coordinate shipments of material to meet customers’ requirements
•Co-ordinate service/goods Inwards and other departments as necessary to coordinate the return of material for repair and or restock
•Enter and manage customer’s data and other information
•Participate in projects

The perfect candidates
•College or University Degree
•1-3 years experience in customer service field and/or similar position
•Fluent in English
•Strong computer skills (MS Office and ERP e.g. SAP or Oracle)
•Conscientious and tidy worker, with ability to concentrate for extended periods of time
•Accuracy in work
•Good soft skills when dealing with external and internal customers
•Willing to learn
•Multitasking skills
•Team player attitude

Place of work: Fót, Hungary (Company buses form Budapest are available)

If you are interested in our job announcements, please send us your CV to
E-mail cím megjelenítése, indicating the position of “Customer Service Representative” as subject and your payment request.

Közvetítési nyilvántartási szám: Budapest Főváros Kormányhivatal Munkaügyi Központja 482/2011-5100-773
Kölcsönzési nyilvántartási szám: Budapest Főváros Kormányhivatal Munkaügyi Központja 481/2011-5100-857

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