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Customer Service Operator (freight forwarding)

Régió: Budapest

PBS International Kft.
Hozzáadva: 2017.02.27.
Hirdetés azonosító: 1116363

 Customer Service Operator (freight forwarding)


Country:
 
Hungary (+36) • Budapest

Description of position:
 
Our international client operating in the freight forwarding industry is looking for a Customer Service Operator to join their newly established Hungarian team.

Duties:
 
Duties & responsibilities:

• Effective communication with customers, vendors, other offices, and co-workers through a high volume of e-mails, phone calls and verbal contact

• Tracking, tracing and updating the status of shipments on a daily basis

• Accurate and timely data entry, monitoring of reports

• Accurate and timely billing to customers

• Maintaining strong and effective relationships with vendors (shipping lines, airlines, trucking companies, etc.)

• Meet key performance indicators to support the department, branch, product and overall company goals

• Must have the desire to understand the operational process flow and constantly seeking improved ways for efficiency

• Reporting workflow progress to Management on a frequent basis

Requirements, skills:
 
Requirements and skills:

• Minimum experience of 3-4 years within the freight forwarding industry

• Fluent in English and Hungarian is a must (fluent in Chinese or German would be an advantage)

• Excellent comunicational and organisational skills

• The ideal candidate should be opened, motivated, dynamic and flexible On job training is offered.

Known languages:
 
Fluent English and Hungarian, fluent Chinese or German would be an advantage

Short company info:
 
Established in 1995, our international client is one of the leading freight forwarding companies. With headquarters located in Hong Kong, as well as regional headquarters in Los Angeles and branches throughout Asia, North America and Europe; the company has a strong position in a rapidly growing market.

Our client offers:

• Strong and stable international background

• Opportunities to travel and develop

• The challenge to be part of the newly formed Hungarian team and office

Work location: Budapest, 18th district

Additional info:
 
By submitting an application form or sending your curriculum vitae electronically, you will be giving the employees of PBS International Ltd. the approval and acknowledgement to access, handle and record the personal details you have submitted for application and registration processing. During the course of your application and in the future event that a prospective party expresses professional interest in you, we will only forward your details onto our clients upon your exclusive and prior approval.

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