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www.cvonline.hu

Customer Service Coordinator with FRENCH


  • A hirdetés 1064 napja lejárt
  • Do you have experience in customer service / order management?
  • Do you speak English AND French fluently?
  • Are you a flexible and result-driven individual?

Tasks:

Client data management

  • Manage client contracts (e.g. maintenance agreements)
  • Make sure orders are placed, released and shipped in due time
  • Handle customer claims in a proper manner
  • Track orders and manage day to day communication with customers
  • Manage customer database

Customer Order management

  • Creation and dispatch of service requests
  • Ensure accurate service request status
  • Close service request on time with required data
  • Manage service related customer claims
  • Resolve issues and participate in improvement planning

Requirements:

  • min. 1 years of relevant experience in a multinational environment (customer service / IT helpdesk / supply chain management)
  • High level of French, fluency in English
  • Stress-resistant personality
  • Accuracy, customer-focused attitude
  • Good knowledge of Excel, SAP is an advantage
  • Fresh grads with some internship experience (in office environment) are also welcome!

Offer:

  • Competitive compensation and benefits package
  • Dynamic, multinational environment in a human size structure
  • High standard office in Budapest
Applications of people with disabilities are also welcome.

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