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www.cvonline.hu

Customer Service Associate


  • A hirdetés 910 napja lejárt

International company looking for a

Customer Service Associate

Place of work: Budaörs


Key tasks:

  • Customers and partners in PRO (breeders, organisations)channel
  • Scheduled, planned, continuous calls to partners, regular contacts
  • Manage trade conditions with customers – inform partners about sales conditions, targets etc.
  • Ensure correct terms of payments by clients – take actions if necessary
  • Customer service with existing partners: managing incoming call, starting outgoing call
  • Managing orders in the entire process  /calls, recording, follow-up, invoicing, filing invoices/
  • Contacts with the warehouse, sales representatives, delivery department
  • Informing clients fully of the company’s products and promotions
  • Caring of customer relationship, refreshing data
  • Handling the complaints of customers: delivery, billing, delivery discrepancy, following returned products administration
  • Preparing statistics and reports for the National Sales Manager
  • Sending monthly newsletters to customers
  • Participation in Professional Events on weekend

Requirements:

  • Precision
  • Strong commercial attitude
  • Excellence in MS office
  • Fluent Hungarian
  • Fluent English
  • Minimum level of education: high school diploma

We offer:

  • Competitive salary
  • Professional trainings
  • Development opportunities

Contact:

Hungarian and English CV waiting until 3th of October to the email address below.

Helyek Budapest
Pest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Szükséges iskolai végzettség Középiskola
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Magyar, Angol
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