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www.cvonline.hu

Customer Service Apprentice - Lancashire, Liverpool, L1 9


  • A hirdetés 1068 napja lejárt
Lead Generator

Fast growing claims Centre, based in the heart of Liverpool.

If you like a challenge and want to work with a fast young vibrant company that is going places - then we want to hear from you.

This company is looking to offer the right candidate an exciting opportunity to join their claims department as a Claims Handler.

The main roles and responsibilities will include:

To make outbound telephone calls to clients.
To collect and process information in regards to RTA's
To hit monthly targets
The position will include on-going in-house training, mentoring and support in order to be able to carry out the duties required as a part of the role.

If you like a challenge and want to work with a fast young vibrant company that is going places - then we want to hear from you.

Hourly Rate - £6.31 + Bonus and incentives

Hours -

Rotating shift hours are as follows

9-5pm

10-6pm

11-7pm

11.30pm

One sat a month 10-2pm


Claim handlers have the opportunity of promotion to other roles within the business and management positions.

The position will include on-going in-house training, mentoring and support in order to be able to carry out the duties required as a part of the role. This is in addition to completing a full Apprenticeship in Customer Service at Level 2, which includes NVQ (Customer service), Functional Skills and Employer Rights and Responsibilities. Followed by an opportunity to progress after 12 months into a permanent position and to undertake a Level 3 Apprenticeship in Customer service.

Strong verbal communication skills
Capability to work within a team to achieve the organisational goals
Prioritisation skills will be essential
Proactive approach and ability to use own initiative
Flexible Approach to work and a willingness to learn
Confident phone manner
Accuracy skills
Computer literate
Very well organised
Work well under pressure
Due to the demands of this role, it is necessary that you can demonstrate sound written and verbal reasoning skills and have achieved Maths and English C Grades at GCSE level.

It is essential that candidates are hardworking and committed
Punctuality & Reliability are crucial
Flexible Approach to work and a willingness to learn
Must progress the drive to assist the Business to grow by providing
excellent service to Customers and some desire to demonstrate sales oriented skills
The successful candidate will be looking to progress long term within a growing business

Bonus Structure is £250 for first 10 leads then £50 per lead after that.

All successful applicants will also be required to work 1 Saturdays per month from 10am- 2pm

Candidates will need to demonstrate some sales focus. As this is a target driven environment.Link megjelenítése" width="0" height="0" />
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