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Customer Service Agent with Dutch / French / Spanish

If you are enthusiastic to work in an international environment, and would like to use your language skills, please do not hesitate to apply for this opportunity.



Job Summary:

Our multinational client has a growing office in Debrecen and they would like to grow their business. Currently they are looking for multilingual candidates who would be responsible for client communication and problem solving tasks.



Key Responsibilities:

  • Maintain a quality business relationship with all customers
  • Provide high level professional services in an efficient manner
  • Make effective use of procedural, informational, and technical documentation
  • Provide a premium brands customer experience and services in accordance to Client’s guideline, policy and training.
  • Manage all the requests from the end users coming by phone  or e-mail, in conformance with agreed procedures and guideline;
  • Enters all the orders on Client’s special application and/or on the Client websites;
  • Provides correct information regarding products, in conformance with the guideline : content, price, availability, delivering time, product knowledge
  • Contacts the existing clients to keep them updated with the promotions and all changes relatives to the products;
  • Communicates clearly and immediately any system issues or customer feedback trends to the supervisor;
  • Assures the administration of the Customer Care Center service: filing, archiving and reporting.


  • Fluent English knowledge plus one or two of the following languages: Spanish/ French/ Dutch
  • Exceptional customer service and people skills
  • Experience in Business to Business environments
  • Excellent written and verbal communication skills
  • Assertive with likeable personality and an independent thinker;
  • Positive and enthusiastic, with a real team spirit;
  • Academic educational level or equal by experience;
  • Good knowledge of the Microsoft Office tools (Excel, Outlook) and Internet;
  • Able to gain good knowledge of the client’s  order management system;
  • Stress resistant; honest.
  • Ownership spirit, reliable, ensures a complete follow-up of all tasks;
  • Organized, accurate and meticulous, with good administrative skills.
  • Flexible with ability to multi-tasks
  • Strong work ethic, dependable, and flexibility to work overtime
  • Previous experience is an advantage
  • Willingness to learn
  • Multi-lingual is a plus an advantage

LOCATION: Debrecen

Working Hours: depends on the language skills

Apply directly to Dóra Dvorácskó, Senior Research Consultant, for a short pressure free and confidential discussion on this role or other opportunities. 

Tel: +36 1 8833 560

E-mail: E-mail cím megjelenítése

Web page: Link megjelenítése


Munkavégzés helye Debrecen
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Régió Debrecen
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