www.cvonline.hu
Customer Security Manager 
IT Services Hungary Kft.
Hozzáadva: 2016.09.29.
Hirdetés azonosító: 994969

IT SERVICES FEJLÉC
FELADAT

The Customer Security Manager is responsible that the security services and security SLAs will be met according to the contract with the customer. This typically includes:

  • Support the security transfer process during transition and transformation to future mode of operation (FMO),
  • Support service delivery management with respect to security issues and take over the role as “named interface” to the customer,
  • Ensure that customer-specific security requirements are known, commissioned and implemented
  • Controlling and coordination resp. evaluation of customer-specific Security-Risk-management
  • Initiate, control, evaluate and assure quality of customer-specific Security Reporting
  • Steering and coordination of customized Security-improvement- and Innovations-programs
  • Prepare and conduct regular steering meetings internally and with customer,
  • Develop and maintain the customer specific security governance model,
  • Provide agreed service level reporting towards customer (e.g. access to secure rooms, overall incident reporting, incident analysis reports),
  • Manage security events and security incidents with support of operational teams,
  • Support development and implementation of customer specific security requirements,
  • Coordinate operational security measures and services,
  • Plan and support customer specific security audits (including pre-audits),
  • Initiate, plan and conduct new security projects arising from customer’s current contract (CRs),
  • Identify and propose customer specific security improvements and innovations,
  • Depending on customer: support 24 x 7 standby services,
  • Depending on customer: take over role as IT Service Continuity Manager
  • Initiate, plan and conduct new security projects arising from customer’s current contract (CRs)
PROFIL
  • Experience in security compliance frameworks covering ISO 27001, CoBIT, or other such industry based regulation of security controls, designed to ensure enterprise-wide monitoring, reporting, and governance of security processes, practices, procedures, and operations,
  • International security certifications such as CISSP, CISM, CISA etc.
  • Enterprise architecture framework knowledge and experience to take existing architectures and re-define how customer processes will work on new security technology platforms and operating models,
  • Practical experience in outsourcing deals (data center, desk top, networks),
  • Understand security issues related to confidentiality, integrity, and availability of security services which meet the business requirements, and objectivities of customers in terms of their strategies and priorities,
  • Professional behavior towards internal units and customer (including management level),
  • Knowledge of ITIL Service Management,
  • Willing to take over responsibility,
  • Fluent English knowledge and German (English is a must, German is big advantage),
  • Strong in communication,
  • Able to work under pressure (e.g. during security incidents),
  • Good methodical and analytical knowledge,
  • Entrepreneurial thinking and acting,
  • Willingness to travel

Kategória
IT / Informatika
Régió
Budapest
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