CUSTOMER CARE SPECIALIST (Ref: CC/SP)
Frissítve : 2014.06.12.
Jelentkezési határidő: 2014.07.12.
Hirdetés azonosító: 822321
CUSTOMER CARE SPECIALIST
‘Speed up your life with Avis Budget Group BSC’ and join us.
Apply if you speak at least intermediate English and advanced level of one of the following languages: German, French, Italian, Spanish, Portuguese, Dutch or Scandinavian.
- Managing the relationship with Avis Budget Group customers, partners and car rental stations
- Complaint and question handling received from customers (renters) after the car rental on phone and in writing
- Precise administration, continuously update the ‘performance measure’ chart and responsible for the accuracy of its data
- Helping in updating the process documentations, follow-up and record changes, which contributes to recognise the opportunities of improving processes
Join us if you
- Min. high school education (University or College degree are an advantage)
- Intermediate English and advanced German or French or Italian or Spanish or Portuguese or Dutch or Scandinavian language knowledge (verbal, written)
- Knowledge of all Microsoft office packages, especially in Excel & PowerPoint
- Experience in Shared Service environment is an advantage
- State of the art working environment – Office of the Year Award 2013
- High-energy and values-driven organization
- Multicultural environment
- Professional trainings
If you are interested in this position please submit your application by uploading your CV via our career site on the link below.