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CUSTOMER CARE SPECIALIST (Ref: CC/SP)

Avis Budget Group Business Support Centre Kft.
Frissítve : 2014.05.08.
Jelentkezési határidő: 2014.06.07.
Hirdetés azonosító: 809293
lejárt

 

CUSTOMER CARE SPECIALIST

(Ref: CC/SP)

 

‘Speed up your life with Avis Budget Group BSC’ and join us.

Apply if you speak at least intermediate English and advanced level of one of the following languages: German, French, Italian, Spanish, Portuguese, Dutch or Scandinavian.

 

Tasks

  • Managing the relationship with Avis Budget Group customers, partners and car rental stations
  • Complaint and question handling received from customers (renters) after the car rental on phone and in writing
  • Precise administration, continuously update the ‘performance measure’ chart and responsible for the accuracy of its data
  • Helping in updating the process documentations, follow-up and record changes, which contributes to recognise the opportunities of improving processes

Join us if you

  • Min. high school education (University or College degree are an advantage)
  • Intermediate English and advanced German or French or Italian or Spanish or Portuguese or Dutch or Scandinavian language knowledge (verbal, written)
  • Knowledge of all Microsoft office packages, especially in Excel & PowerPoint
  • Experience in Shared Service environment is an advantage

Our Offer

  • State of the art working environment – Office of the Year Award 2013
  • High-energy and values-driven organization
  • Multicultural environment
  • Professional trainings

 

If you are interested in this position please submit your application by uploading your CV via our career site:

 
Kategória
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás, Asszisztencia / Adminisztráció
Régió
Budapest
Pest
 
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