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CSR Quality Specialist
Trenkwalder Kft
Régió: Budapest
Hozzáadva: 2017.12.06.
Jelentkezési határidő: 2017.12.12.
Hirdetés azonosító: 1233029

 

We are looking for new colleagues for one of our international SSC partners who are willing to work in a multiple shifted environment. 


CSR Quality Specialist


Feladatok:

  • Controlling call traffic and quality
  • Ensuring KPI and Policy meets and requirements
  • Supporting First Line Agents daily job
  • Keeping FLA on the level of provided by the SSC standard policies

Elvárások:

  • Fluent in English (Speaking and Written too)
  • Minimum 1,5-2 years of relevant experience in First Line or CSR position in SSC environment
  • Professional IT and Computer user
  • Outstanding communication skills
  • Flexibility for working in shifts: even nights or weekends

Amit nyújtunk:

  • Outstanding salary and benefit package
  • Flexible, fictible and plan-able working hours
  • Shit fees in act of the Law
  • Continous training and coachings 

We are not looking for telesales or cold caller agents!


By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.

Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100 
Adatkezelés nyilvántartási száma NAIH-53813/2012.

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