Corporate Reception Managers - London
London's leading Front of House service provider is looking for new talent to join our ever expanding & innovative team.
We currently have an exciting and unique opportunity available in one of our flagship sites in the City of London.
The successful candidate will have a genuine passion for delivering five star customer service and will be the lead person responsible for all aspects of the reception contract. In your role you will lead your team by example, delivering service excellence at all times.
- Salary- £28,000
- Location- City of London
- Employer Type- Corporate Reception/Front of House
- Monday - Friday (45hrs per week)
- Permanent Position
What is it all about...?
The Corporate Reception Manager is responsible for:
· Ownership, responsibility and accountability for the site.
· Developing and motivating your team to their full potential utilising appraisals and other motivational management tools.
· Producing and delivering reports as requested by your Client Services Manager and clients in a timely manner.
· Managing and resolving client queries in a polite, professional and confident approach
· Ensuring the policies and procedures are met and executed by updating the team agreement every month.
· Attending client meetings as required and resolving issues raised in the time specified
· Understanding of HR policies and procedures.
· Carrying out any other administrative tasks using the Client's in house database and Microsoft packages.
We are expecting....
· Previous experience in Corporate Reception Management/Hospitality/Airlines
· Proven ability in managing and motivating a team
· Ability to prioritise and meet tight deadlines
· Strong organisational skills
· Ability to stay calm under pressure
· Confident and able to communicate at all levels, both written and verbal
· Able to work Monday to Friday with flexibility
The Reward ...
This role offers a generous salary of £28,000 per year and access to our lifestyle benefit scheme.
Sound like the role for you?
Apply now, quoting reference TNT27/04/PERCEPTION