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Coordinator with fluent French and advanced English (CRC Agent ) Job


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Job Title: Coordinator with fluent French and advanced English (CRC Agent )
Job ID: 276297
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary: Regular

Day to Day Work

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second office in Pécs in 2012 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

We are currently looking for talented individuals for
Coordinator with fluent French (CRC)

Role Purpose:

As a CRC agent you will provide telephone service to our by registering their service request. You are the interface between our Customers and our Service Engineers. In addition, you might also carry out short surveys to record how customers rate our services. This is an ideal job for a person who likes working in an international environment, communicates well and does not mind going the extra mile to achieve the desired objective: ‘Customer Satisfaction'.

Key Responsibilities/Outcomes:
- Excellent French language skills, verbal and written; good working knowledge of English.
- Experience in a telephone customer service position
- Experience in Service request coordination is a plus
Key Qualifications:
- Fluency in French + some spoken and written English
- Good working knowledge of MS Office (Word, Excel, Outlook)
- Knowledge/experience of PC systems & components is a plus
Job Specific Skills:
- Customer service skills
- Strong negotiation skills
- Strong problem-analysis skills with attention to detail
- Stress resistantIn return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to training and development possibilities, as well as challenging career prospects.

If you would like to join us, please register with your English CV on our website: Link megjelenítése or via mail E-mail cím megjelenítése and write the position's name into the subject field.


How To Apply

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second office in Pécs in 2012 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

We are currently looking for talented individuals for
Coordinator with fluent French (CRC)

Key Responsibilities/Outcomes:

As a CRC agent you will provide telephone service to our by registering their service request. You are the interface between our Customers and our Service Engineers. In addition, you might also carry out short surveys to record how customers rate our services. This is an ideal job for a person who likes working in an international environment, communicates well and does not mind going the extra mile to achieve the desired objective: ‘Customer Satisfaction'.

Key Qualifications:
- Excellent French language skills, good English.
- Experience in SSC and/or IT field is a plus
Job Specific Skills:
- Strong negotiation skills
- Strong problem-analysis skills with attention to detail
- Stress resistantIn return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to training and development possibilities, as well as challenging career prospects.

If you would like to join us, please register with your English CV on our website: Link megjelenítése or via mail E-mail cím megjelenítése and write the position's name into the subject field.

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