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Contract Support Manager

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.02.22.
Jelentkezési határidő: 2014.02.07.
Hirdetés azonosító: 701595

Contract Support Manager

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for a Contract Support Managers to their Budapest-based business services center.

Feladatok:

- Support key commercial functions required for Commercial, Business and Contract Management. This includes the management of high volumes customer change request.
- Delivery of end to end billing, invoicing and information management
- Collection and validation of vendor and revenue billing data
- Receive and manage high volumes of customer service change requests directly from customers or from sales or contract team:
- Qualify and handle the change request
- Contact the customers to gather the technical requirements and administrative details
- Upon order acceptance by customer, proceed to the ordering of the service in accordance with product processes
- Cooperate with the technical support teams when required and gather the respective technical information
- Reporting, administration

Elvárások:

- Fluent English AND German
- Relevant work experience (customer service management / delivery, relationship management, project management)
- Good knowledge of Microsoft Office, especially Excel
- Ability to handle many streams of information and high volumes of requests in time
- A broad ability to understand basic customer solutions and to meet customer needs and address their business requirements

Amit kínálunk:

- Attractive salary and compensation package
- Daily use of foreign-languages
- Dynamic teamwork in multinational environment
- Open and youthful atmosphere
- Continuous learning and development

Jelentkezés:
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