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Consumer Relations Systems Manager - Berkshire, Slough, SL1 0


  • A hirdetés 965 napja lejárt
Join Reckitt Benckiser and you'll join a global CPG powerhouse, whose Powerbrands hold No. 1 positions in seven worldwide market categories. We've built our success on a quick-thinking, fast-acting culture, so you can look forward to a role that will have real impact on a business that continues to outpace the global markets.

You will be responsible for providing first line CARE support to Super Users within this area and provides support to the Global Systems Manager
· Working with the CRMs ensures product details within MDM tool are accurate
· Ensures monthly sales information is uploaded into CARE to enable accurate CPM reporting to the business
· Maintains new and redundant user requests
· Maintains on-line product knowledge base
· Liaise with Global Consumer Relations Systems Manager to ensure required NPD reason keywords are available for launch.
· Run change request validation scripts when required within the European/RUMEA environments
· Liaise with internal and external functions to ensure CR database connectivity and functions are fully available to the European/RUMEA teams when needed.
· Provides support and assistance to the Global Consumer Relations Systems Manager when requested.
· Supports European/RUMEA Consumer Relations Management team with application reporting requirements.
· Database accuracy and integrity
· Speed of change requests completion
· User database management
· Accuracy of self-service reporting dashboards
· Analytical solution delivery to the CR management team.
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