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www.cvonline.hu

Collections Manager


  • A hirdetés 515 napja lejárt
Location:
  • Budapest
Responsibilities:
  • Deliver credit and collection processes by managing workflow
  • Serve as the primary point of contact in connection with collection issues
  • Complex, 2nd line people management tasks in a large team (40-50 members)
  • Provide guidance, support, training and mentoring for operations teams
  • Identify process inefficiencies and propose solutions in cooperation with experts
  • Develop a team environment that supports continuous improvements
  • Develop, achieve and monitor Key Performance Indicators
  • Use management and performance reports in order to deliver business objectives
  • Conduct regular one to ones and team meetings to improve performance
  • Ensure all processes are compliant with current regulations
  • Develop working relationships with key stakeholders
Requirements:
  • University or college degree (preferably in finance)
  • Fluency in English
  • At least 5-6 years of relevant work experience in an SSC environment
  • Process expertise in OTC/Collection
  • At least 2 years experience as a 2nd line manager with full-scale people management responsibilities
  • Process thinking and experience with continuous improvement
  • Strong decision making skills
  • Strong time management skills
  • Customer orientation
Advantage(s):
  • Fluency in other European languages
Helyek Budapest
Kategória Pénzügy / Számvitel / Kontrolling
Minimális tapasztalat Több mint 5 év
Szükséges iskolai végzettség Főiskolai végzettség
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Angol
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