Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for a Team Leader for Collection Team to their Budapest-based business services center.
- Supervise and coach the regional Cash Collections, welcome call, administrative claim and the credit management Financial team - Manage team members performance review - Provide daily support to the team and enhance motivation - May oversee the work of more junior staff and will provide technical advice and coaching where appropriate. - Manage daily relationship with in-countries finance team - Monitor and secure the High level process and performance - Supervise the Credit Management processes and ensure compliance with the required standard - Manage portfolio and work list priorities for the team members - Coordinate debt issue resolution as well as invoice dispute resolution with BT/Third party Legal Manage first level escalation process
- at least 1 year of experience in a team leader position (SSC/BSC background) is a MUST! - fluent English and Italian language knowledge (C1) required - university or college degree - result and customer oriented personality - strong decision making and problem solving skills - proactive, innovative and flexible to manage people in a dynamic, changing environment - experience in team and people management is an advantage - customer orientation
- outstanding salary and benefits package - dynamic teamwork in multinational environment - stable multinational background and rapidly growing organization - modern work environment and IT infrastructure - trainings and development opportunities
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