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CASH COLLECTION and DISPUTE MANAGEMENT TEAM LEADER


  • A hirdetés 617 napja lejárt

Job Summary

 

  • Supervise and support Cash Collection and Dispute management activities within the team, from invoicing of the order to Cash Collection, for a group of EMEA Countries
  • Support Cash Collection and Account Receivable reporting for countries within the team with EMEA management
  • Secure that the set targets for Cash Collection and Dispute Management  are met
  • Contribute actively to process improvement & harmonization

 

Main responsibilities:

 

  • Review of aging reports and monitor the progress of cash collections on a regular basis
  • Conduct weekly team meetings.
  • Monitor the performance of Cash Collectors against individual cash goals set and guide them in meeting and exceed their cash targets
  • Attend Conference calls with Clients and Customers to ensure issues and disputes in cash collections are escalated timely and appropriately
  • Call customers with identified issues for faster resolution, be the first level of escalation for cash collectors
  • Analyze and send out regular account statements for customers included in own portfolio and request and document inSAPpromise to pay received
  • Proactively support month end payment with action plans
  • Regularly check and make sure customer data is up to date
  • Follow up Credit requests through appropriate reports (Returns, Claims,BIDRetrocession claims),
  • Support actions on disputed invoices and make sure payment is received
  • Provide information to customer on accounting documents to secure payment
  • Categorize and follow up disputes such as debit notes, partial and unapplied payments
  • Liaise with Cash Collectors partners on activities
  • Analyze and action the AR Delinquency report

 

Requirements:

 

  • University Degree ( Economics)
  • 1-3 years people management experience in Account Receivable or Cash Collection in an international environment
  • Experience in Customer Relationship management in an International environment
  • Experience of Cash Collection or similar experience in Sales Administration/Order to Cash will be a plus
  • Good analytical skills
  • Sense of priorities
  • Ability to act quickly in case of issue
  • Pro-activity & autonomy
  • Well organized
  • Rigorous in all operations & in data management
  • Good Communication & interpersonal skills
  • Drive change management
  • High level language skill of English
  • Good knowledge of MS Office (Word, Excel)
  • SAP experience would be a plus

 

           

Apply directly to Zsuzsanna Szabó, Recruitment Consultant, for a short pressure free and confidential discussion on this role or other opportunities.

Tel: +36 1 8833 507

E-mail: E-mail cím megjelenítése

LinkedIn: hu.linkedin.com/in/reedzsuzsanna/

Web page: www.reedglobal.hu

Helyek Budapest
Kategória Pénzügy / Számvitel / Kontrolling
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