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Case Processing Team Leader

  • A hirdetés 1012 napja lejárt
Our multinational partner is looking for a
Case Processing Team Leader
with fluent English knowledge in their Shared Services Centre in Budapest.


  • Performing activities on the assigned projects in a timely and efficient manner
  • Managing a team of Drug safety professionals providing Pharmacovogilance services
  • Tracking and maintaining Metrics regularly to ensure high level of quality of Pharmacovigilance activities
  • Ensuring team performance in line with compliance and SLAs
  • Keeping contact with Clients
  • Providing reports on performance, status and any escalations
  • Providing annual performance appraisals of direct reports and regular feedback
  • Ensuring effective communication of Resource issues and Resignations
  • Managing assessment and development of team members
  • Setting goals for the team and monitoring their performance
  • Directs the organization of work within the team including duty rosters, vacations and shift planning etc.
  • Able to conduct data entry or process cases in situations of needs


  • Fluent English
  • University Degree in Life Sciences/Health care
  • Minimum 5 years' relevant experience preferably in clinical function (hospitals, pharmacy) or clinical research area (CRA, Pharmacovigilance, Clinical data management, Medical writing)
  • Experience in people and project management is a must!
If you are interested in the prosition, please send your application in English to the e-mail address below. 
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