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Call Centre Telephone Interviewing Roles - NO SALES - Edinburgh

Rate:£6.35/hour basic to £7.75/hour

Please quote reference: EDSJN/AUG13

- IMMEDIATE START - full training given - Flexibile working - choose which days you wish to work (minimum 16 hrs) each week- Full time hours available
We interview known members of the public over the telephone conducting customer experience surveys, Our clients are large corporate Financial professionals.

You will be working in a dynamic, friendly and modern environment in the City Centre with an experienced and supportive Supervisor team. Using a CATI (computer aided telephone interviewing) system to interview our clients customers and input their feedback. You are required to work 15 hours minimum every week and want to work at least one day at the weekend regularly. Full time hours are available (37 hours per week).
Network Research are a fully registered Market Research company and have been soundly established for over 25 years with a large Corporate Financial client base.
Experience is beneficial, but not essential. We are looking for:
* Fluent English speaker * Exceptional customer service * Strong communication skills both written and verbal* Ability to Work towards targets and deadlines * Ability to remain calm under pressure * Fast, accurate keyboard skills as you will be typing * Excellent oral and written communication skills, good grammar * Working knowledge of MS Word and Excel
Personal Qualities:
- Must be reliable- Confident in making conversation with others - Good telephone manner, well spoken - Good vocabulary - Patience
Previous call centre or market research experience is beneficial, but not essential - from £6.35/hour basic to £7.75/hour - Bonus scheme in place - City Centre location

Hours currently available are:
Mon-Fri: 2pm - 9pm, or 5pm to 9pmSaturday: 10am - 6pm Sunday: 11am - 5pm
Please quote reference: EDSJN/AUG13
The Centre is open 7 days/week, weekends are part of our normal working week Weekends off are arranged with some notice.
This is a busy centre with a lot of planned work, we are looking for professional applicants that can commit to working here on a long term basis.
We look forward to hearing from you!

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Munkavégzés helye Edinburgh
Kategória Külföldi munka
Régió Külföld
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