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BUSINESS SUPPORT SPECIALIST WITH FRENCH


  • A hirdetés 823 napja lejárt
Our Client is a major Telco provider. We are looking to recruit customer service minded professionals to their growing business department. The position holder will be responsible for managing customer orders, monitoring the delivery of the order and financial reporting.

Tasks:

  • Qualifying the change request and handling the request according to the request profile
  • Interfacing with the customer (directly, indirectly and / or via the ordering web portals) to gather technical requirements and administrative details
  • Cooperating with Contract Management teams
  • Ordering the service upon order acceptance by customer
  • Retrieving data about existing service in place in inventory tools
  • Calculating and reporting the revenue on a project basis to analyse the financial elements
  • Responsible for the clients invoicing
  • Updating relevant financial tools for the follow up of all projects
  • Processing and recording Purchase Orders, checking the completeness and consistency of the elements
  • Sales Order Management
  • Archiving contractual documentations related to projects

Requirements:

  • Minimum 1-3 years customer service or related experience
  • FLUENT FRENCH AND ENGLISH IS A MUST
  • Good knowledge of Microsoft Office, especially Excel
  • Ability to handle high volumes of requests in time
  • General understanding of commercial / business environment
  • Rigorous, responsive, diplomatic
  • Client oriented mindset
Helyek Budapest
Pest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
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