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Business Service Monitoring Technical Specialist - London

This is a vacancy in a high performing and motivated team in Lloyds Banking IT Systems Management Services Area of Enterprise Monitoring & Alerting. This role will involve the candidate to be highly technical and experienced in the use of HP and IBM systems management toolsets to deliver Availability Monitoring of IT infrastructure components, Business Performance Monitoring for Key Business Applications and the automation & enrichment of manual tasks for the event alerting into our 24X7 Operations Team.

The individual will be required to:

* Lead and Deliver real-time operational and real user monitoring and automation solutions for both Service Delivery, Infrastructure and Business projects.
* Identify service improvements by engaging in the continuous improvement of existing solutions and processes.
* Automate manual tasks and corrective actions for the benefit of both Service Delivery, Infrastructure and Business IT areas.
* Lead, Plan and deliver new systems management technologies and initiatives
. Co-ordinate the activities of others in the team to deliver shared goals.
. Support the execution of strategy and direction and deliver the 1-3 year plans to achieve that strategy.
. Provide out of hours support for systems and infrastructure

Specific skills / knowledge required

The candidate will require current technical skills in UNIX, Windows and a working knowledge in the use of the HP BSM (Business Monitoring dashboards used by 24X7 Operations), RUM (Real User Monitoring), BPM (Synthetic monitoring of Web User Experience), Diagnostics (Allows Deep Dive analysis of Webshere) or IBM Tivoli Monitoring & Alerting products, ITM5, ITM6, Omnibus, TEC, Netview (how we watch, alert on and diagnose issues in our IT environment)are essential. In addition, preferred knowledge on the LBG standards for Event Management tool, PERL, SQL & SQLplus, Shell, Javascript, VB Scripting, Batch programming, CGI Scripting, AJAX, VUGen, C, JSP, XSLT, Shell scipting. Candidate may also posess skills in the IBM Tivoli Framework and Configuration Managment toolsets or ideally someone with an Operational Background in Support of platform or services.

This role can be based in either Halifax or London.

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Munkavégzés helye London
Kategória Külföldi munka
Régió Külföld
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