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Business Operations Manager

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.05.29.
Jelentkezési határidő: 2015.07.25.
Hirdetés azonosító: 937204

Business Operations Manager

We are looking for a Business Operations Manager for our multinational partner, who has a leading position in the Hungarian telecommunication market.

Feladatok:

Enable and support the existence and growth of the Technology Organization and its capabilities in the areas of organizational performance.

- Promote and drive teamwork, alignment and collaboration across the Technology Management Team
- ­Build and maintain partnerships and events with internal and external parties to enlarge the Technology capabilities
- Identify, manage and implement improvement programs for organizational efficiency and optimization
- ­Find and use successful international best practices, knowledge sharing
­- Manage and oversee internal and external communication of Technology
- ­Assure right E2E KPI monitoring , negative trend detection and lead improvements plans to support deployment and engineering functions in strong cooperation with Network Planning & optimization and Service Assurance Centre teams
- ­Coordinate in-depth analysis of performance E2E KPIs and propose technology actions to improve NPS in strong cooperation with Network Planning & optimization
­- Lead NPS review meeting with the customer operation unit

Elvárások:

- Engineering or Economics BSc. degree
- At least 3 years working experience
- Previous process and project management experience is an advantage
- Knowledge of customer survey and benchmarking methods is an advantage
- Fluent English knowledge
- Highly motivated, customer focused individual with business mindset
- Excellent stakeholder management skills

Amit kínálunk:

- Opportunity to join an acknowledged company
- Competitive compensation package
- International and multicultural professional environment

Jelentkezés:
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