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Business Operation Manager

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2015.06.19.
Jelentkezési határidő: 2015.06.29.
Hirdetés azonosító: 943833


Business Operation Manager
Business Operation Manager position is now open at our British partner’s SSC in the central of Budapest. The company is building a fresh and dynamic environment with highly motivated professional experts. In the Hungarian Shared Service Centre 300+ finance colleagues will support more European countries’ daily activity.

The successful Business Operation Manager’s main responsibilities are:

- Management of the International team (25 people) spread over 5 countries
- Process transfer from European countries
- Set reachable and healthy KPIs and SLAs
- Ensure client satisfaction by monitoring key performance indicators
- Ensure that all key processes are handled well by the team members according to a compliant manner
- Implement an efficient Delivery Assurance and Risk management process/discipline to keep risk under control.
- Act as an escalation point for the team members
- Regular people management responsibilities
- Support team members’ professional development

To be an ideal candidate you should have:

- College or University degree
- 5+ years work experience
- Previous experience as a Business Operation Manager
- Experience in project management
- Excellent people management skills
- Fluent English knowledge is a must
- Excellent communication, interpersonal and negotiation skills
- Cooperative attitude and flexibility

This is an exciting opportunity for managers who are interested in this unique challenge and want to be a part of a busy, dynamically growing, and vibrant company.

If you are interested in this offer, please upload your CV.
Munkavégzés helye: Budapest

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