Business Analyst - Genève
The Business Analyst is responsible for ensuring business requirements are addressed by ICT services and solutions. The Business Analyst is also a domain subject-matter expert with in-depth knowledge of business solution scope, business activities and processes.
As such, the Business Analyst helps clients to find ways to do better, by focusing on changes required within the organisation. He or she acts as a guide and leads the business through unknown or unmapped territory to get it to its desired destination.
The Business Analyst will have to anticipate and understand changes and their impact on the organisation. He or she will make sure ICT solutions meet business expectations by providing appropriate business requirements and test cases. The successful candidate must demonstrate a strong ability to model processes, analyse needs and facilitate communication with and between stakeholders.
The Business Analyst reports to the Project Delivery Manager. No one reports directly to the Business Analyst, who will, however, embrace the advantages of working in a matrix organization. The successful candidate must be flexible and able to work autonomously, while also being a strong team player and accustomed to driving change forward. A strong ability to integrate in a multicultural and dynamic environment is also important. Additional responsibilities may be assigned as relevant by the manager. In particular the Business Analyst may be in charge of project management when projects do not justify several roles. The role will be especially well-suited to someone who has a sports industry background or experience in a deadline-driven, events-based organisation. The role is based in Nyon, Switzerland, and there may be some travel required.
- Main activities:
-Defining acceptance and evaluation criteria;
-Conducting requirements workshops;
-Analysing business rules;
-Business process modelling;
-Compiling a data dictionary and glossary;
-Compiling data flow diagrams;
-Performing decision analyses;
-Performing document analyses;
-Performing non-functional requirements analyses;
-Producing scenarios and use cases;
-Conducting test cases;
Maintaining a business knowledge base.
Domain subject-matter expert:
-Helping business partners to understand business demands and develop business cases;
-Helping business partners to define new business demands for an HLIA or DLIA;
-Proposing alternatives, influencing business and adding value;
-Assessing the business needs in a domain and prioritising requirements;
-Assessing risks associated with implementation and getting heavily involved in change management;
-Maintaining a business knowledge base to safeguard ICT business knowledge.
-Understanding and modelling business processes (BPM);
-Engaging with business customers to understand and define their requirements and produce business requirements/user stories;
-Producing or reviewing functional and non-functional requirements;
-Demonstrating active engagement and using expertise to propose alternatives and bring added value to the business and solutions owners;
-Creating and managing traceability matrixes that allow all requirements to be traced right through to testing and delivery;
-Ensuring change requests are kept fully up to date and included in the project process;
-Producing or reviewing solution design, documentation and prototyping.
-Producing test scripts and performing tests to validate deliveries in advance of go-live in conjunction with the support teams;
-Taking responsibility for running functional testing with the development, supplier and operations teams;
-Running the UAT and working with business partners to ensure acceptance criteria are met and software meets project objectives/customer expectations.
-Supporting the training phase by training users directly or by training the trainers; Producing or consulting on the production of training material(such as operating manuals);
-Supporting the operations teams to ensure knowledge transfer is correctly handed over.
Project management when applicable:
-Defining project approach, budget, resource, timescale, scope, roles and responsibilities, including stakeholders, training and communications plans;
-Defining the project plan with milestones and work breakdown structure, including key KPIs;
-Performing risk assessment and management, including updating of the risk register;
-Managing and prioritising change requests;
-Tracking, managing and controlling resource usage;
-Ensuring that projects adhere to the best practices and standard approaches defined and used in the ICT unit, in conjunction with PMO guidelines;
- Identifying, analysing and recommending areas for improvement and change within existing processes and procedure
- More than 7 years / in a similar position
- English / Proficient
- French / Proficient
- Excellent communication skills for interaction with internal customers, ICT colleagues and third-party suppliers;
-Experience of working with various cultures; Positive attitude,
-Knowledge of BPMN 2.0 and ARIS a plus