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Avaya Support Specialist

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.04.28.
Jelentkezési határidő: 2014.04.08.
Hirdetés azonosító: 781684

Avaya Support Specialist

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for Avaya Support Specialists to their shared services centre.

Feladatok:

As an Avaya Support Specialist your tasks will be the following:
- Support the clients in Avaya related problems via email and telephone
- Provide support on a L2 level
- Telephone configuration, VOIP troubleshoot
- Be in touch with L1 and L3 level helpdesk, located abroad
- Analyse requests and problems and develop solution suggestions
- Troubleshoot and resolve IT problems

Elvárások:

- Fluent GERMAN and at least communication level in ENGLISH is a must
- Avaya exam and/or Avaya support experience
- Good computer knowledge
- Customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality
- Able to work in shifts
- Professional communication skills

Freshly graduated and experienced candidates are also welcome!

Amit kínálunk:

- Attractive salary and benefits package
- Open and youthful atmosphere
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Continuous trainings and opportunity for the professional development

Jelentkezés:
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