www.cvonline.hu

Application Support Analyst

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2017.11.06.
Jelentkezési határidő: 2017.11.21.
Hirdetés azonosító: 1186791

 

 
 
Application Support Analyst

Your new company:

Our partner, who is a multinational Shared Service Centre in Budapest providing IT area, is currently looking for an English  speaking Application support analyst. 


Your new role:
  • Undertaking Knowledge Transfer from 3rd party providers, other support teams and ensuring that the documentation library for these systems is maintained
  • Identifying and undertaking Service Improvements to key systems that have been identified by repeat incidents
  • Close involvement and liaison with our business partners, 3rd Party Suppliers and other IT teams.
  • Escalation point for all major incidents as necessary.
  • Being responsible for leading and driving change reviews to ensure effective forward planning
  • Liaison with Business/Technology teams to ensure effective capacity and performance planning.
  • Proactive review of Incidents/problems to drive best practice and efficiencies.
  • Awareness of Audit, Risk, Compliance & Security activity for relevant applications and provide consultancy in the required resolution strategy
  • Providing on-site or off-site cover for critical production incidents and outages for supported applications.
  • Participating in testing of changes and developments to existing or new applications.

What you'll need to succeed:
  • University or college degree, preferably in IT field
  • Confident, fluent English (verbal, written)
  • Strong problem solving skills
  • 1-2 years of experience in a similar role
  • Proactive in resolving issues and prioritising appropriately
  • Excellent time and self-management
  • Proven logical fault diagnosis ability
  • Broad exposure to networking, database and Microsoft based bespoke and commercial applications
  • Ability to translate generic experience and apply to be-spoke applications
  • Experience of working in an ITIL recognised process driven environment
  • Configuration and optimisation of application and infrastructure monitoring platforms
  • Exposure to SOX and or PCI Compliance controls
  • Familiarity or operational experience of CA Wily
  • Familiarity or operational experience of Microsoft SCCM
  • Experience of application release/deployment in accordance with ITIL processes.


What you'll get in return:
  • multicultural, diverse team with colleagues from over 40 different countries
  • friendly, collaborative culture & approachable leadership
  • opportunities for growth & development throughout your career
  • high-energy place with winning spirit where things move forward every day
  • Hungary’s greenest, environmentally conscious, award-winning office
  • various fun company events and volunteer initiatives
  • car rental and partner discounts in addition to your compensation package


What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
 

Egyéb hasonló állások Önnek
IT Application Support BI Analyst

Bluebird International ZRt.

Megbízható hátterű, multinacionális partnerünk ...
Budapest


IT Application Support SAP BI Analyst

Givaudan Business Solutions Kft.

IT Application Support SAP BI Analyst  IT Appli...
Budapest, Pest


Application Security Analyst

Randstad Hungary Kft.

We are looking for Application Security Analyst...
Budapest