Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu
Application Manager (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.28.
Hirdetés azonosító: 1028884
lejárt
YOUR TASK
  • Leads major incidents, acts as the coordinator between the Resolution Teams and the Client Management
  • Coordinates problem tickets on management level, tracking of RCA
  • Takes responsibility for the deadlines determined by clients
  • Leads effective incident management meetings
  • Informs the clients and the Service Delivery Management via appropiate channels
  • Ensures all allocated actions/responsibilities and supervises documentation including updates in ServiceCenter
  • Participates in the Change/ Incident Resolution Teams meeting to explore the potential deficiencies
  • Prepares impact analysis in cooperation with the service provider groups
  • Ensures the review of incident records
YOUR PROFIL
  • University/College degree in the field of IT
  • At least 3-5 professional experience in similar field (application management, incident handling, 2nd/3rd level support)
  • Confident English knowledge
  • Oracle SQL, ORACLE (3-5 Years)
  • Red Hat Linux as User
  • JBOSS administration
  • 3 tier architecture, J2EE
  • ITIL
  • Usage of Trouble Ticket management tools like ARS
  • Business knowledge of CRM, Billing would be an advantage


Personality requirements:

  • Good problem solving skills,
  • Willingness to travel,
  • Teamwork,
  • Good communication skills

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
Egyéb hasonló állások Önnek
Accounts Payable Accountant with Slovak

Randstad Hungary Kft.

Our client is one of the world's leading compan...
Budapest


Accounts Receivable Accountant (w Italian / French / Spanish / Portuguese / German / Dutch)

Randstad Hungary Kft.

Our Client is looking for an Accounts Receivabl...
Budapest


Accounts Payable Accountant (w Italian / French / Spanish / Portuguese / German / Dutch)

Randstad Hungary Kft.

Our Client is looking for an Accounts Payable S...
Budapest