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Application Administrator (Mobility Airwatch) (Tel IT) (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.04.27.
Hirdetés azonosító: 1003298
  • Icident handling (Receives, opens, updates and close tickets with solution documentation)

  • Establishes the competency regarding the ticket; accepts, rejects or forwards the ticket to the place of solution.

  • 2nd level Support for Mobility Solutions -Solves some more complex, not standard problems, and escalates more complex issues.

  • Server monitoring

  • Keep contact other technical departments communicates with the client (UHD/ 1st level or directly with the client’s IT professional) about the solution of the ticket, informs OPM, SDM, Last Level about the status of the ticket.

  • Cooperation with 3rd levels

  • Provides data to internal and external parties requesting reports.

  • Incident and change management knowledge ( basic )

  • On call duty following the schedule

  • Works according the application-support lifecycle

  • High level education or professional experience / IT degree is an advantage.

  • Incident and change management

  • Windows Server knowledge

  • Mobile Operating System knowledge

  • Active Directory knowledge

  • Basic Network knowledge of Win 2003/2008 Network Infrastructure (TCP/IP, DNS, etc.).

  • Design, plan and implement Mobility server deployment or migration.

  • MS-SQL-Server knowledge

  • Troubleshooting experiences in Mobility services

  • IT qualification -Mobile device knowledge

  • Airwatch knowledge (advantage)

  • Powershell knowledge

  • Team player

  • Reliable

  • Stand-alone ability to work in an international environment

  • Precision

  • Customer focus

  • Able to understand trends, to make a decision, and improvise if needed.

  • Able to deal with monotonie

  • Handle stress, conflict

  • Good communication skills with customers and peers.

  • Comprehensive IT skills, knowledge

  • Active Directory know-how

  • System approach (WIN XP OS until today, Windows Server 2003 from upward.)

Application - IT Services Career Site

IT / Informatika
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