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AIX and Linux Administrator for GCU TelCo 
IT Services Hungary Kft.
Hozzáadva: 2016.12.25.
Hirdetés azonosító: 994570
lejárt
FELADAT

Junior Administrator
Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and according to internal processes (INM, CHM, PRM, DOM) .

Accountabilities
Generic accountabilities:
 Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and according to internal processes (INM, CHM, PRM, DOM) .
 Execute project and other deliverables in order to fulfil KPIs and management requests.
 Smooth and uninterrupted operation of customers’ environment.
 Conformity with the internal work instructions and process guidelines within T-Systems.
 Follow the defined escalation standards in case of deviations.
 Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
 Create, change and delete user accounts.
 Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.

PROFIL

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
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