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After Sales Representative

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2016.03.30.
Jelentkezési határidő: 2016.04.12.
Hirdetés azonosító: 1007612


After Sales Representative
An After Sales Representative position with fluent English and Spanish knowledge is open at one of our prestigious multinational client operating a newly established Business Service Centre in Budapest. The goal of this position is to ensure that customer enquiries and complaints – received through telephone, email or in the future online chat - are resolved within a specified service level and time, by reaching the highest possible level of service, courtesy and customer satisfaction.

As an After Sales Representative your tasks are going to be:

  • Assist customers via telephone and written correspondence, offering the highest standard of customer support and achieving pre-determined service level
  • Manage the procurement of goods for resale from direct and distribution suppliers through negotiation of best price, terms of trading and delivery
  • Place orders to ensure maximum profitability and ensure efficient processing of outstanding customer demand
  • Carry out Supply Chain Management projects and report on supplier performance
  • Participate in activities that improve service levels and customer satisfaction

The ideal candidate for the role has:

  • High school/bachelor degree
  • Business fluency in English and in Spanish (will be tested)
  • Excellent interpersonal and communication skills
  • Result orientation and strong problem solving skills
  • Strong understanding of consumer/business rights
  • Confident telephone manner
  • Precise and reliable working style

If you feel yourself suitable for this job do not hesitate to send your English CV through our website
Munkavégzés helye: Budapest

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