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2nd line Support Specialist

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.04.29.
Jelentkezési határidő: 2014.11.25.
Hirdetés azonosító: 862749

2nd line Support Specialist

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for 2nd line Support Specialists to their shared services centre.

Feladatok:

- Support the clients in technical related problems on 2nd level
- Analyse requests and problems and develop solution suggestions
- Troubleshoot and resolve IT problems
- Manage supplier activities (escalating 3rd party agents)

Elvárások:

- Fluent English knowledge, other language is an advantage
- 1-2 years of experience in a similar role
- Strong technical knowledge (e.g. Windows, Linux, Cisco, other network)
- Good computer knowledge
- Professional communication skills, customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality
- Willingness to work in 24/7 shifts

Amit kínálunk:

- Attractive salary and benefits package
- Open and youthful atmosphere
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Continuous trainings and opportunity for the professional development

Jelentkezés:
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