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2nd line Support Specialist

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.04.29.
Jelentkezési határidő: 2017.01.31.
Hirdetés azonosító: 1087502

2nd line Support Specialist

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for 2nd line Support Specialists to their shared services centre.

Feladatok:

- Support the clients in Cisco/Avaya networking related problems on 2nd level
- Analyse requests and problems and develop solution suggestions
- Troubleshoot and resolve IT problems
- Manage supplier activities (escalating 3rd party agents)

Elvárások:

- min. 1-2 years of experience in a similar role
- Strong technical knowledge in the field of Cisco/Avaya networking (certification is an advantage)
- Fluent English knowledge, German language is an advantage
- Professional communication skills, customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality

Amit kínálunk:

- Attractive salary and benefits package
- Open and youthful atmosphere
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Continuous trainings and opportunity for the professional development

Jelentkezés:
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