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2nd Level System Administrator - INCA Global (Telekom IT COO&BSO SIS) (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.06.21.
Hirdetés azonosító: 1062184

YOUR TASK

Operative participation in the INCA transition projects in every country. After transition ensuring the daily operation in every country Technical support of the whole workplace environment.

  • Processing the incoming tickets from 1st level.
  • Administration of the global SW distribution system.
  • Setting up diagnosis, solving the incidents/tickets.
  • Forwarding the more complex problems to the next support level (Engineering, Last level Support etc).
  • Ensurance of the expected service levels included in the contract.
YOUR PROFIL
  • At least secondary school Fluent english and german knowledge (written and oral).
  • 1-2 years experience in Workplace environment support.
  • Structured thinking Good problem solving skills Good communication skills Ability to handle stress and monotony.
  • MS Office Strong user level of WIN 7 HP SM9 ticketing tool knowledge – (nice to have)
  • Experience in Software distribution applications (nice to have)
  • Shift 5x24 (Monday-Friday)
  • Certificate of good-conduct

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
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