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2nd Level German Speaking IT Support Analyst

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2015.04.03.
Jelentkezési határidő: 2015.06.09.
Hirdetés azonosító: 925482


2nd Level German Speaking IT Support Analyst
A 2nd Level German Speaking IT Support Analyst vacancy is open at our client, which is a continuously developing multinational company, operating in the IT sector. To their future colleague our partner offers competitive salary package and the possibility to join to a youthful team within their newly established Shared Service Center.

As a 2nd Level German Speaking IT Support Analyst you will be responsible for resolving complex IT related technical issues, escalated by the first level team. Your main task will be responding to and correctly resolving tickets in a professional, accurate and timely manner in order to ensure customer satisfaction. You will follow up incidents in connection with Microsoft software and also keep the contact with clients via phone and email. The aim of the role is to provide a first-class technical support for users in the German area.

To be considered as an ideal candidate for the 2nd Level German Speaking IT Support Analyst role, you will need to have 2-3 years relevant experience in the field of technical support, as well as fluent German and English knowledge. Excellent problem solving, analytical skills and customer-oriented approach is also required from successful applicants.

If this opportunity raised your interest, please apply with your English CV via our website.
Munkavégzés helye: Budapest

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