1st level Italian IT Helpdesk agent 7/24
Pozíció leírása / Job description
Are you a fresh graduate who dreams of working for a successful global organization? Feladatok: - Provide prompt and polite customer service to the company’s clients Elvárások: - willingness to work in shifts (7/24) Amit kínálunk: - attractive compensation package
Are you attracted by continuous training options and excellent career opportunities?
Are you interested in being the newest member of a growing Business Service Center in Budapest?
Our client’s current emphasis is on finding the best talent, investing in state-of-the-art infrastructure and improving work processes.
Join their growing team as a Customer Service Representative!
- Professional communication with customers on the phone and via e-mail
- Handle incoming queries and address complaints with a positive attitude
- Provide information to clients and find the best solution to arising problems
- Log case details accurately
- Cooperate with other team members and with colleagues abroad
- fresh graduates are welcome to apply
- relevant experience is an advantage
- excellent (near native) command of Italian and intermediate command of English
- strong customer orientation and a desire to handle clients professionally
- excellent communication skills
- strong problem solving skills
- cooperative and supportive personality
- team spirit
- the opportunity to be a member of a young and lively team
- stable multinational background and growing organization
- modern work environment and IT infrastructure
- soft and technical skills trainings and internal talent management program
Are you a fresh graduate who dreams of working for a successful global organization?
- Provide prompt and polite customer service to the company’s clients
- willingness to work in shifts (7/24)
- attractive compensation package
Elvárások / Requirements
Amit kínálunk / Offer
Randstad Hungary Kft.
Lövőház utca 39.
Tel: +36 1 411 2090