Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

1st level helpdesk analyst


  • A hirdetés 42 napja lejárt

For one of our IT partners we are looking for a


1st level helpdesk analyst


Responsibilities:




  • Answers calls within stated time guidelines.

  • Analyses and interprets client inquiries to ascertain and solve issue.

  • Provides accurate and creative solutions to client problems meeting all pre defined quality measurements.

  • Escalates calls within stated guidelines.

  • Provides information, advice or instruction in response to client inquiries.

  • Provides a high degree of client satisfaction in all work undertaken.

  • Receives and records client inquiries and processes paperwork/systems relevant to client queries.

  • Liaises internally to enable client queries to be answered and problems solved.

  • High level foreign language knowledge: English and French/Spanish/German/Italian



Knowledge and Experience



Typically high school qualified with or without a relevant technical qualification or work experience.




Working place: Budapest




Applying for the job:


If you are interested, send us your Hungarian and English CV to the following e-mail address: E-mail cím megjelenítése




Közvetítési nyilvántartási szám: BPM/01/3619-1/2015-974


Adatkezelési nyilvántartási szám: NAIH-72575/2014.

Helyek Magyarország
Kategória Egyéb
Egyéb hasonló állások Önnek
Helpdesk agent 1st line

Trenkwalder Kft

We are looking for new colleagues for our multi...
Budapest


Customer Helpdesk Representative (1st line)

Randstad Hungary Kft.

Are you eager to work in a young and energetic ...
Budapest


English and Polish speaker 1st line helpdesk analyst

HAYS Hungary Kft.

Location: Budapest Your new company: Our partne...
Budapest