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1st Level Helpdesk Agents

1st Level Helpdesk Agents with English AND French/German/Spanish/Russian knowledge

Would you like to work in one of the coolest office in Debrecen surrounded by hundreds of multinational colleagues and to work in a fun team? If you speak English, looking for a great place to work, do not hesitate and join our Client’s team!


  • Providing support in solving of authorization problems
  • Accepting and immediately starting to process, solve or forward SW/HW and telephony problems
  • Analysing requests and problems and develops solution suggestions
  • Accepting and supporting orders
  • Giving advice in order to achieve an efficient IT operation
  • Accepting incoming information and making sure that it is correctly recorded and is immediately processing or forwarding according to the internal processes


  • Experience in IT Helpdesk/Customer Service
  • Good knowledge of the current Windows operating systems
  • Fluency in English AND French/German/Spanish/Russian knowledge
  • CCNA knowledge is an advantage
  • Is open, communicative and works well within a team

Location: Debrecen

If you are interested in the above position please send your English Curriculum Vitae in Word format to the e-mail address below.

Munkavégzés helye Debrecen
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás, IT / Informatika
Minimális tapasztalat 2 év
Munkaidő tipusa Teljes munkaidő
Régió Hajdú-Bihar
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